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Subject: Please honor your warranty
Author: TedH (05:32PM, Jun 21, 2010)
 
Customer service, Omar, Mal:

Please honor your warranty and provide a modicum of customer service for your products. A product which stops operating after minimal use is not good; a 2-year warranty which is backed by delays and non-response to both email and your web forms, is poor.

I hope you will rectify this quickly and properly.

Ted
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